Last Updated: 2/19/2025
Welcome to Cyncel Cosmetics! By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully.
1. General
- Business Name: Cyncel Cosmetics
- Business Address: Lagos, Nigeria
- Contact Emails:
- [email protected] (Order Inquiries)
- [email protected] (Sales Inquiries)
- [email protected] (Customer Support)
These Terms & Conditions govern your use of our website and the purchase of our products. If you do not agree with any part of these terms, please refrain from using our website.
2. Purchases & Orders
- Order Requirements:
- We do not impose an age restriction for purchasing products.
- Customers must provide accurate and complete contact details to ensure timely delivery.
- Order Confirmation:
- Once your order is received, you will receive an email confirmation.
3. Payments & Pricing
- Currency:
- All prices are listed in Nigerian Naira (₦) and are subject to change without prior notice.
- Payment Processing:
- All payments are securely processed via Paystack.
- By making a purchase, you agree to pay the stated price along with any applicable shipping fees.
4. Shipping Policy
- Delivery Timelines:
- Within Lagos: 1-2 working days
- Outside Lagos (within Nigeria): 2-4 working days
- International: 4-7 working days
- Shipping Fees:
- Fees are not fixed. Customers will be contacted manually after their order is packed to confirm the exact delivery fee.
- Logistics:
- We partner with trusted logistics companies to ensure your order is delivered on time. However, Cyncel Cosmetics is not liable for delays caused by third-party providers.
5. Liability
- Exclusions:
- Cyncel Cosmetics is not responsible for any delays due to third-party logistics providers.
- We are not liable for any adverse skin reactions; individual results may vary.
6. Modifications & Updates
- Changes:
- We reserve the right to update or modify these terms at any time without prior notice.
- Continued use of the website following any changes indicates your acceptance of the updated terms.
7. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at [email protected].